SERVICE QUALITY MODEL
Inspired Digital Specialists
Websites - apps - strategy
We listen to your requirements
You might want
Polished website to boost your business.
An elegant money saving app.
Avoid spending on misguided projects.
Let's establish budget parameters to enable you to get the desired outcome.
We match our services to your requirements.
Our level of involvement with you
High: Develop and business integration.
Medium: Build application or website.
Low: Software and website advice
Our developers are established and have worked on large financial institutions in fast growing markets through to glossy start-up apps.
We submit proposal, you approve it.
Agree on terms
We agree on terms, level of involvement, approval process, deadlines and price.
Variations from brief
We will get sign off from you before proceeding with any variations from the original brief.
We deliver on time, on budget, on brief. We review project outcome.
Customer pays on receipt of invoice for down payment, pre-launch and on completion of the project by automatic payment.
You complete our 5-point “Customer Satisfaction” questionnaire so we are continually improving.
AFTER SALE SERVICE
We keep in touch to ensure satisfaction.
We keep in touch with information relevant to your industry.